Voice Solutions

Let Shielded Solutions help your company migrate to the cloud. Discover many beneficial features along with cost savings cloud solutions deliver.  For enterprises transitioning from on-site PBX systems, cloud communications is the solution—and Shielded Technology Solutions is here to guide you through the process. We help unlock powerful features like shared workspaces, digital receptionists, call forwarding, and integrated voicemail to boost productivity and reduce costs. With access to any supplier an organization needs, STS ensures your team is equipped to work seamlessly from anywhere, at any time.

The Key advantages of the Cloud

  • Significant Cost Savings
  • Scalability
  • Improved Security
  • Enhanced Performance

Cloud Communications & Collaboration

For enterprises ready to move away from on-site PBX systems, cloud communications is the answer. Unleash an abundance of features cloud communication brings your employees. Put more time back in your team’s day by utilizing tools like shared workspaces, digital receptionist, call forwarding, integrated voicemail, and others. Cloud communications can improve your employee’s productivity and reduce your companies’ costs. Shielded Solutions is here to equip or enhance your team’s ability to work from anywhere at any time.

  • Unified Communications as a Service (UCaaS)
    • Microsoft Teams & Teams Phone
    • Cisco WebEx & WebEx Calling
    • Traditional Hosted PBX
  • Call/Contact Center as a Service (CCaaS)
    • Hosted Call Center
    • Omni-channel Solutions
    • AI Agent & Customer Assist
  • Collaboration Tools
    • MS TEAMs Solutions
    • Webex
    • RING
  • POTS Replacement Technology

Legacy Voice Solutions

  • SIP Trunking
  • PRI
  • POTS

Wireless Solutions

At Shielded Technology Solutions, we offer complimentary audits and ongoing management of your wireless and cellular services, regardless of your current provider. Our goal is to ensure your organization is optimizing its cellular spend while maximizing efficiency, helping you get the most out of your wireless solutions.